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Education & Certifications

University of Mount Saint Vincent, New York, NY

Bachelors of Arts in Business Administration Recipient of the St. Vincent DePaul Academic Scholarship for Service and Leadership

Human Resources Certification Institute

Certificate Program, Professional of Human Resources (PHR)

Professional Background

Partnership Project, Washington, DC                    2022-2023

Director of People & Culture 

Director of Human Resources functions for a national non-profit, fiscal sponsor organization focused on climate policy, climate justice, and diversity. Lead charge for full cycle employee experience for 80+ positions; structure design, onboarding and development, relations, payroll and benefit administration, performance management, training, leave management, and compliance. Member of the Core Leadership Team, responsible for strategy development, policy design and metric reporting. Sole responsible for departmental budget design and accounting.

 

• Designed and implemented Diversity, Equity & Inclusion Strategy 

• Produced first ever metric based People Strategy Report 

• Developed red carpet onboarding and training programs

• Developed cultural mission statements and engagement metrics

Carey Institute for Global Good, New York           2018-2022

Head of People & Culture 

Director of Human Resources functions for a global non-profit organization supporting programs in refugee education, international journalism, and sustainability. Lead charge for full cycle employee experience for 100+ positions; selection and contracting, onboarding and development, relations, payroll and benefit administration, performance management, training, leave management, and compliance. Member of the Administrative Leadership hub, responsible for strategy development, policy design and metric reporting. Sole responsible for departmental budget design and accounting. 

• Improved HRIS back-end functionality for ledger accounting and mobile platform. 

• Implemented and designed Diversity, Equity & Inclusion Task Force 

• Produced first ever People Strategy Report 

• Developed red carpet onboarding and training programs 

• Developed cultural mission statements and engagement metrics

Pinnacle Human Resources, New York                  2020-2022

Human Resources Consultant

Director of Human Resources functions several ad-hoc clients. Specializing in culture strategy, employee engagement, policy design, and bold approach inclusivity practices. Clients are typically between 5 – 100 employees with a specialty in the non-profit sector both union and non union.

Island Hospitality Management, New York            2015-2018

Director of People & Operations 

Responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, developing service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing team performance, facilities management, leading and developing the executive team and full property roster of 70+ roles, full cycle supervision of all hotel roles and employment standards compliance. 

• Surpassed annual revenue expectations by $128K in a down market. 

• Achieved highest associate opinion scores 2 years in a row. 

• Developed 7 management candidates from line level through personal mentorship. 

• Highest pantry revenue in the region, top 5 in a portfolio of 170 properties. 

• Recipient of the “Spirit of Giving Award” for efforts in community service. 

Should we work together?

I am passionate about helping individuals and organizations achieve their goals through innovative and effective human resources strategies, and I'm here to help. 

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© 2024 Margaret Naughton

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